Discussion Board post response

Question 3.6 You observe the following condition: “Our female sales represenatives have lower customer defections than do our male sales Represenative.”

 

a) Propose the concepts and constructs you might use to study this phenomenon

 

b) How might any of these concepts and/or constructs be related to exaanatory hypothesis. 

 

NOTE THE ABOVE IS THE QUESTION ***I NEED A DB POST REPLYING TO THE ATTACHED DOCUMENT!!!