Operations and Supply Chain Management
1. Service versus Manufacturing Process Design: Factors need to be considered before opening a business.
2. What methods have you seen in practice for product development? What determining factors are used to move a product from idea to development to release?
3. Please describe the work flow in a manufacturing company for steering gears for heavy duty trucks and discuss the process flow. What are the determining factors used to decide what process to use? Apply the service/system design matrix concepts to this manufacturing company