Professional Communications

Professional Communications

Part 1

Write a procedural email message to employees reminding them of standard operating procedures or organizational changes that take the form of step-by-step instructions. Be creative, or use an issue applicable to your work environment. (Example can be found on page 76, Figure 5.1, of the course text.)

The message should take the form of an email; however, you will submit your assignment to the online course shell.

The procedural message must adhere to the following requirements:

  1. Content:
    1. Introduce the main idea of the message in a concise, informative manner.
    2. Itemize three to five (3-5) key points with detail.
    3. Provide information about where and to whom questions should be directed.
  2. Format:
    1. Use a descriptive subject line or heading.
    2. Use bullets to separate ideas and simplify reading.
  3. Style:
    1. Include an appropriate and professional greeting / salutation.
    2. Use email form including: To:, From:, Subject:, and Signature.
  4. Clarity / Mechanics:
    1. Ensure that there are no grammar or spelling errors.
    2. Ensure that there are no clarity, writing, and mechanical errors.

Your assignment must:

  • Be typed, single-spaced, using Times New Roman font (size 12), with one-inch margins on all sides. Check with your professor for any additional instructions.

Submitting your assignment:

  • Submit your assignment through the online course shell only. 

The specific course learning outcomes associated with this assignment are:

  • Use writing process strategies to develop brief business documents, such as routine messages, bad news messages, and persuasive/sales messages.
  • Support ideas or claims in body paragraphs with clear details, examples, and explanations.
  • Organize ideas logically by using transitional words, phrases, and sentences.
  • Use sentence variety and effective word choice in written communication.
  • Write clearly and concisely using proper writing mechanics.

Part 2

You will be building up a formal, researched justification report (one part at a time) that culminates in a recommendation to implement a particular product, service, or program in your place of employment. This recommended product, service, or program should resolve a problem that you identify in your workplace and should be directed to your employer (even if you do not actually plan to share it with your employer).

Use the basic outline below to draft Assignment 2. Organize your responses to each question under the following section headings:

  • Problem Statement (for Question 1)
  • Overview of Alternatives (for Question 2)
  • Criteria (for Question 3)
  • Methods (for Question 4)

Using the provided template, write Part 1 of a single-spaced report in which you:

  1. Discuss in detail a problem at work, persuading and convincing the reader that it needs fixing.
  2. Provide a detailed description of two (2) possible solutions (“alternatives”) that could be implemented to resolve the problem identified in Question 1.
  3. List and detail five (5) criteria that you will use to measure the worth of each alternative in Question 2. Note: The alternative that satisfies the most criteria to the highest degree will be the one you recommend later to your employer (in Assignment 2.3). Criteria are standards that the audience values and are therefore used to measure the worth of each alternative (common examples include cost, desirability, durability, efficiency, time it will take to implement, and practicality).
  4. Describe in detail how you will conduct the research needed to determine the best alternative to recommend to your employer. Note: This is a one to two (1-2) paragraph description of what research needs to be completed in order to evaluate the alternatives. This is not a detailed procedure for solving the problem.

Your assignment must:

  • Be typed, single spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
  • Include a cover page containing the title of the assignment, your name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

  • Support ideas or claims in body paragraphs with clear details, examples, and explanations.
  • Organize ideas logically by using transitional words, phrases, and sentences.
  • Use sentence variety and effective word choice in written communication.
  • Apply writing process strategies to develop formal business reports and / or proposals.
  • Use technology and information resources to research issues related to selected topics.
  • Write clearly and concisely using proper writing mechanics.

 

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