Question 1 of 205.0 PointsWhich of the following statements

Question 1 of 205.0 PointsWhich of the following statements about revising a written communication is true?A. The first draft will never include incomplete thoughts.B. The first draft rarely contains awkward sentences.C. Written communication provides the opportunity to revise your message as you are communicating it based on immediate feedback.D. By the time you get to the end of your first draft you may have discovered new ideas about what to say.Question 2 of 205.0 PointsWhich of the following statements is true about memos?A. Memos and emails are both typically sent only to internal audiences.B. Memos are often longer than the recommended length for emails.C. Unlike emails, memos should address multiple topics.D. Like emails, memos should include complimentary closings and signatures.Question 3 of 205.0 PointsIn which of the following cases is the direct organization method most appropriate?  A. asking your boss for an extension on an assignmentB. recommending a controversial change in departmental procedure to your bossC. requesting a day off during your company’s busy seasonD. sending a status report indicating that you are on schedule for an assignmentQuestion 4 of 205.0 PointsIf the purpose of your message is to ask local businesses to sponsor your event, your desired outcome would most likely be __________.A. to inform them about your eventB. to promote understanding about your event’s goalC. to propose ways in which they could helpD. for the businesses to provide finances for your eventQuestion 5 of 205.0 PointsIf the purpose of your message is to inform parents about the new dismissal procedure designed to alleviate problems with the current process at your school, which of the following best represents the desired outcome of your message?A. that parents will analyze the situation themselvesB. that parents will be willing to helpC. that parents will want to improve their children’s experiencesD. that parents will follow the new process you are implementingQuestion 6 of 205.0 PointsWhich of the following is done in the first step of ACE?A. analyzing the purposeB. organizing contentC. revising the contentD. formatting conventionsQuestion 7 of 205.0 PointsWhich of the following does composing involve?  A. proofreadingB. revisingC. organizing contentD. determining the purpose of the messageQuestion 8 of 205.0 PointsYou receive a flyer in the mail telling you about the new and improved cleaning power of Brite laundry detergent. Which of the following is most likely to be the purpose of this message?A. document the scientific advances in the manufacturing of laundry detergentB. describe the technology that led to the new formula for BriteC. congratulate Brite’s research department on its achievementsD. persuade customers to buy BriteQuestion 9 of 205.0 PointsIn most situations, the main idea of your message __________.A. is best placed near the end of your communicationB. should never be stated at the beginning of your messageC. should be stated before the supporting details in most communicationsD. should always be included near the end of your message so as not to be overshadowed by the supporting detailsQuestion 10 of 205.0 PointsThe final step of the ACE process, evaluating, includes __________.A. drafting your messageB. analyzing your audienceC. selecting the best mediumD. considering feedbackQuestion 11 of 205.0 PointsWhen you stare at a blank page or a blank computer monitor without a clue of how to begin a composition, you are __________.A. engaging in free writingB. suffering from writer’s blockC. struggling with the perfectionist syndromeD. thinking aloudQuestion 12 of 205.0 PointsWhich of the following is a consistent design principle that applies to all medium options?A. start with a purpose-driven introductionB. break the message into big chunksC. avoid the use of words that signal shifts in contentD. do not use parallel bullet listsQuestion 13 of 205.0 PointsYou want to ask your supervisor about working flexible hours. You think that her first concern will be whether you will still be able to accomplish all your necessary tasks, but you have found some research showing that flex-time employees are generally more productive than standard schedule workers. You think an email would probably be the best way to open the discussion so that she can have time to go through the information and consider your proposal. You are currently engaged in which step of the ACE process?A. adaptingB. analyzingC. consideringD. composingQuestion 14 of 205.0 PointsReviewing your message and considering feedback __________.A. generally leads to less successful proposalsB. may lead you to reconsider the decisions concerning content, audience, and mediumC. is part of composing, the second step of the ACE processD. will be time-consuming and unnecessaryQuestion 15 of 205.0 PointsWhich of the following is recommended as part of the revision process?A. change your message into passive voiceB. eliminate abstract wordingC. replace simple words with more impressive vocabularyD. add slang to your message to make it more livelyQuestion 16 of 205.0 PointsWhen conducting the audience analysis for a persuasive message, which of the following is one of the recommended questions to consider?A. How should you organize the persuasive message?B. What information does the audience need to know and why?C. How should I design the format and delivery?D. Does the content ensure complete information?Question 17 of 205.0 PointsA letter would be appropriate for which of the following situations?A. sending a list of the yearâ€s public holidays to all employeesB. alerting employees that a flex-time schedule is going into effectC. communicating news to a clientD. sending the project schedule to a teamQuestion 18 of 205.0 PointsBusiness emails __________.A. should focus on only one topicB. should contain only one paragraphC. should not contain bullet pointsD. should use generic headingsQuestion 19 of 205.0 PointsThe first draft of a message focuses on __________.A. analyzing your audienceB. getting your thoughts on paperC. evaluating your word choicesD. perfecting your grammarQuestion 20 of 205.0 PointsWhich of the following key decisions is involved in composing?A. What must be the purpose of the message?B. Which mode of communication must be used?C. How can the content be revised effectively?D. How can the format be designed for the best effect?

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