Two Page- Operation Management

Please read and write two pages explaining culture and its people and TQM & Quality of   the Portland Case.

 

1. culture and its people (just a few points of each)

2.  TQM & Quality (just a few points of each)

 

ONE PAGE EACH- APA format

 

The material is attached below. Along with the book to reference the book which is below:

 

Reference:

Slack, N., Brandon-Jones, A., & Johnston, R. (2014). Operations Management (7th ed.). New York, NY: Pearson Education Inc.

 

I need it done by tomorrow (Wednesday)